Rating:
(6 reviews)
Author: Quint Studer
ISBN : 0982850301
New from $15.61
Format: PDF
Download for free books Free The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success [Paperback] for everyone book 4shared, mediafire, hotfile, and mirror link
Pay For Performance is Here. Is Your Hospital Ready To Compete in a Market That Keeps Getting Tougher and Tougher?Hospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care Act has been signed into law, that pressure has intensified. Increasingly, hospitals will face financial consequences for failing to live up to patient expectations of quality care.
HCAHPS results are directly linked to reimbursement. But they're also a barometer for measuring clinical performance and quality improvement. When hospitals raise their HCAHPS results, they also have fewer falls, lower infection rates, fewer readmissions - all the factors that impact reimbursement.
The HCAHPS Handbook is a practical resource filled with actionable tips proven to help hospitals improve patient perception of care. Because it's broken down by HCAHPS composites, readers can zero in on the parts of the survey that need attention. And the book provides a few carefully targeted tactics they can use to improve the results on each question.
Best of all, these tactics are foundational. They build on what most hospitals (particularly those that have implemented Studer Group's Evidence Based Leadership framework) are already doing. It's about working smarter, not harder. And ultimately, it's about hardwiring the behaviors and processes that lead to consistent excellence - and creating a culture of always.
Direct download links available for Free The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success
- Paperback: 310 pages
- Publisher: Fire Starter Publishing; 1 edition (October 18, 2010)
- Language: English
- ISBN-10: 0982850301
- ISBN-13: 978-0982850305
- Product Dimensions: 5.7 x 8.6 inches
- Shipping Weight: 1.2 pounds (View shipping rates and policies)
Free The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success
I am a physician patient experience coach. I shadow providers and coach them on how to communicate with their patient's to improve the patient experience. I have been doing this in outpatient clinics for about a year, and am just starting work with providers in the Hospital. This book is perfect, very helpful, and provides practical tools for anyone wanting to improve those communication skills. This book would be good for doctors, nurses, administrators, managers, etc. If you care about how your patients feel about the services you provide, this book is a must-read. (I love it on my Kindle.)
By R.C.
The HCAHPS handbook provides clear and easy to implement suggestions to any healthcare setting to begin right away. Concise writing, makes for quick reading.
By kimberly w bogart