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Author: Jody Hoffer Gittell
ISBN : B002CBF1YK
New from $19.22
Format: PDF
Posts about Download The Book Free High Performance Healthcare : Using the Power of Relationships to Achieve Quality, Efficiency and Resilience [Kindle Edition] from with Mediafire Link Download LinkIn her groundbreaking book The SouthwestAirlines Way, Jody Hoffer Gittell revealedthe management secrets of the company Fortune magazine called the most successfulairline in history. Now, the bestsellingbusiness author explains how to apply thosesame principles in one of our nation's largest,most important, and increasingly complexindustries. High Performance Healthcare explains the criticalconcept of ;relational coordination coordinating work through shared goals,shared knowledge, and mutual respect.Because of the way healthcare is organized,weak links exist throughout the chain ofcommunication. Gittell clearly demonstratesthat relational coordination strengthens thoseweak links, enabling providers to deliver highquality, efficient care to their patients.Using Gittell's innovative management methods,you will improve quality, maximizeefficiency, and compete more effectively. High Performance Healthcare walks you step by stepthrough the process of: Identifying weak areas of relationalcoordination within your organization Transforming work practices thatare creating barriers to relationalcoordination Building a high performance worksystem to foster consistent relationalcoordination across all disciplines The book includes case studies illustratinghow some healthcare organizations arealready transforming themselves using Gittell sproven tools. It concludes by identifying industry-level obstacles to high performancehealthcare and showing how individual organizationsand their leaders can supportsweeping change at the highest levels. Policy changes and increased access to carewill not alone answer the healthcare industry'sproblems. Timely, accurate, problem-solvingcommunication that crosses all organizationalboundaries is a powerful response to businessas usual. High Performance Healthcare explainsexactly how to achieve this crucial dynamic,providing a long-awaited cure to an industryin crisis.Download latest books on mediafire and other links compilation Free High Performance Healthcare : Using the Power of Relationships to Achieve Quality, Efficiency and Resilience [Kindle Edition]
- File Size: 2476 KB
- Print Length: 288 pages
- Simultaneous Device Usage: Up to 4 simultaneous devices, per publisher limits
- Publisher: McGraw-Hill; 1 edition (July 17, 2009)
- Sold by: Amazon Digital Services, Inc.
- Language: English
- ASIN: B002CBF1YK
- Text-to-Speech: Enabled
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- Lending: Not Enabled
- Amazon Best Sellers Rank: #319,672 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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in Books > Medical Books > Administration & Medicine Economics > Health Care Administration - #98
in Kindle Store > Kindle eBooks > Business & Investing > Management & Leadership > Production & Operations
- #84
in Books > Medical Books > Administration & Medicine Economics > Health Care Administration - #98
in Kindle Store > Kindle eBooks > Business & Investing > Management & Leadership > Production & Operations
Free High Performance Healthcare : Using the Power of Relationships to Achieve Quality, Efficiency and Resilience
According to Jody Gittell, improving the quality of healthcare while reducing the cost is not rocket science but neither is it easy. Healthcare involves a number of different disciplines that must work together. These different disciplines are the physicians, nurses, physical therapists, case managers, social workers, clinical and administrative staff.
Often the different disciplines are not working together toward a common goal, do not share knowledge or enjoy mutual respect. Ms. Gittell uses her experience from her studies of the airline industry to draw some parallels to the healthcare industry.
In the airline industry, Southwest Airlines stands head and shoulders apart from other airlines. She cites their operational and relationship differences as being the basis for the superior performance. In her opinion, there are many similar characteristics - that is both involve many different disciplines working together in a highly interdependent environment.
The premise of the book is that by improving relational coordination in the health care industry, it is possible to improve the quality of healthcare and reduce the cost.
The core of the book centers around studies of relational coordination involving a number of different hospitals and the results obtain from these studies.
While the studies found that by getting the different disciplines to operate with shared goals, shared knowledge and mutual respect, because of long standing traditions in the healthcare industry the implementation of relational coordination can be a bit tricky.
The theory seems sound. The implementation will certainly be very difficult.